Midterm project proposal
1.1Introduction
Businesses have always made an effort to maintain their client base's interest in and satisfaction with the services they offer. They must include the most recent technical developments into their offerings if they want to remain competitive in the market. Back more than ten years ago, when the internet was still a relatively undeveloped technology, several industries tried to take advantage of its potential as a channel for customer communication between various enterprises.In this decade, industries have begun to offer services that are tailored to the specific requirements of each client. They must use artificial intelligence in order to provide these services.
E-commerce can be carried out using computers, tablets, smartphones, and other smart devices, so it operates in a wide range of categories. E-commerce transactions make almost every good or service conceivable approachable, including books, music, flight tickets, and financial services such share market and online banking.As a result it is seen as a very disruptive technology . The way people shop for and use products and services has evolved as a result of e-commerce. More and more consumers are now using their computers and other digital devices to make purchases for products that will be delivered right to their homes. As a result, it has revolutionized the retail business. Due to their immense popularity, Amazon and Alibaba have forced established retailers to change the way they conduct business.That's not all, though. Individual merchants have been participating in e-commerce transactions more frequently through their own personal websites, not to be outdone. Additionally, several buyers and sellers congregate on online marketplaces like eBay and Etsy to transact business.
I am conducting data-analytic research on the factors that could effect consumer satisfaction for e-commerce marketing. Is it the delayed orders? price of the item? or the user's location? Because there are numerous factors that influence how satisfied customers are when using e-commerce. Based on this study, we will determine what factors effect customers the most.For this analytic research I use python as the programming language and the jupiter notebook as the programming platform.
import numpy as np
import pandas as pd
import seaborn as sb
import matplotlib.pyplot as plt # we only need pyplot
sb.set() # set the default Seaborn style for graphics
import datetime as dt
import requests
from bs4 import BeautifulSoup